Privacy Policy

Aqualite Pool & Spa

Last updated: March 31, 2026

This privacy policy applies to the Aqualite Pool & Spa mobile application (the “App”) developed by Aqualite. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

  • Personal Information: When you create an account or place an order, we collect your name, email address, phone number, and delivery address.
  • Pool Data: We store information about your pool (size, type) and your water test results (pH, chlorine, alkalinity) to provide personalized care recommendations.
  • Device Information: We collect device identifiers, IP address, and operating system to improve app performance.
  • Images: If you use the AI diagnosis feature, we temporarily process photos of your pool to provide analysis; these images are not stored permanently.
  • Usage Data: We collect anonymous usage statistics to improve the app.

2. How We Use Your Information

  • To manage your account and provide pool care tools (calculator, reminders, diagnosis).
  • To process orders and payments via M-Pesa.
  • To send maintenance reminders and notifications.
  • To improve and personalise your experience.

3. Sharing Your Information
We do not sell your personal data. We may share data with:

  • Service providers: M-Pesa (payment processing), OpenAI (AI diagnosis), and hosting services.
  • Legal requirements: When required by law or to protect our rights.

4. Data Security
We use industry‑standard security measures, including encryption and secure servers, to protect your data. However, no internet transmission is 100% secure.

5. Your Rights
You can access, update, or delete your personal information through the app. You can also delete your account and all associated data at any time.

6. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the app or email.

8. Contact Us
If you have questions about this policy, please contact us: